Find the answer right here with our FAQs. Find our who can take IELTS, how to book a test, what to expect on test day, how to access your results, and information about rescheduling or canceling a test.
- What is IELTS?
IELTS (International English Language Testing System) is your opportunity to study, work, or live abroad. It is a highly secure test, taken in an official test location that assesses your English language proficiency.
The test is made up of four parts –Speaking, Listening, Reading, and Writing.
- Who accepts IELTS?
IELTS is accepted by more than 10,000 universities and employers worldwide. It is also recognized by professional associations, immigration offices, and other government agencies. Click here to check who accepts IELTS and find out the minimum band score accepted by universities or institutions.
- Do I need to know about a specific subject to take the test?
IELTS measures the language proficiency of people who want to study or work where English is used as a daily language. This test assesses your abilities in the English language through 4 components – listening, reading, writing, and speaking. Although the test covers various subjects, only your English skills are evaluated in the test.
- Do I have to take any courses before I sit for the IELTS ?
Depending on your English level, you may not need to take an IELTS course, but with IDP IELTS preparation materials, you can practice getting the best score you can get by knowing the question types you may encounter on the test.
- Do I need computer skills to take the computer-delivered test?
You do not need any special computer skills. Please note that a QWERTY (Turkish/English) keyboard is used for the computer-delivered test. If you are not used to this type of keyboard, it may help to practice with one before you take the test. Don’t worry if you can’t type fast enough, the computer-delivered IELTS is designed for people with normal typing skills.
- How old do I need to be to take IELTS?
There is no age limit for taking IELTS, but IELTS is not recommended for anyone under the age of 16.
However, all candidates under the age of 18 who want to take the test must fill out the Minor Consent Form and send it to the test center at least 7 days before the test day.
- What am I supposed to do if I'm under 18?
All candidates under the age of 18 who want to take the test must fill out the Minor Consent Form and send it to the test center at least 7 days before the test day.
- What documents I need for booking a test?
You must have a valid passport or Turkish ID card to be eligible to sit an IELTS test. Please note that only valid Turkish ID (no old photo) or passport (not expired) can be accepted.
If your ID card or passport is in another institution for procedures such as renewal or visa, you can take the test by presenting a temporary ID card or a document stating that your passport is in the consulate. In addition, documents such as driver’s licenses, transportation cards, student IDs are not accepted. On the test day, you must bring the ID/passport that you have registered with.
- Can I submit my driver’s license instead of my passport or Turkish ID card?
IDP IELTS test centers in Turkey only accept passports or Turkish ID card as an identity. Driver’s licenses, student IDs, and other IDs are not accepted. Please note that only valid ID (should not be included old photo) or Passport (should not be expired) are accepted. On the test day, you must bring the ID/passport that you have registered with.
- What are the IELTS types, which IELTS test do I need to take?
The IELTS test is offered in two formats – IELTS Academic and General Training.
The Academic format is designed for those who want to study or train in a university that teaches in English at the undergraduate or postgraduate level or institutions of higher and further education. Many professions (e.g. medical, nursing, accounting, engineering, aviation) also require an Academic test result for professional registration purposes.
The General Training format is for those who are going to English-speaking countries to do secondary education, work experience, or training programs. This version of the test may be a visa requirement if you are planning to migrate to English speaking countries.
IELTS is accepted globally by more than 10,000 organizations including universities, professional bodies, employers, and Australian student visa and migration applications. The IELTS General Training test is the only non-academic test of English accepted for migration to overseas.
- Are IELTS test questions tested before use?
Of course! Every test question that appears on an IELTS test is designed, screened, and tested by Cambridge Assessment English (CAE) to ensure it meets standard requirements before being released as test material. This can take up to two years to ensure every question complies with our high standards for all test takers. Our research ensures IELTS remains fair and unbiased for anyone who sits the test, regardless of nationality, background, gender, or lifestyle. Our highly trusted team ensures every version of the test is of comparable difficulty.
- How many times can I take the test?
There are no restrictions on how many times you can take the IELTS or how long you should wait between your tests. You can enter IELTS as much as you want to achieve your goals.
You may need to take the test several times to get the IELTS score you need. In order to achieve a better result, we recommend that you prepare better before taking your next exam. Give yourself enough time to prepare-Have you worked hard enough to raise your band score in case you re-enter IELTS ? Check IDP IELTS preparation materials here.
- Do I have to take IELTS in my home country?
No, you can sit the IELTS test anywhere in the world with a valid passport.
- I am a native English speaker, do I still need to take an IELTS test?
Whether you need an IELTS test or not depends on your reason to sit the test. If you want to apply for higher education / career / education, universities / schools / employers can ask you for an IELTS score. As part of the immigration process, you may also need to submit an IELTS score on your visa applications. So even if your native language is English, you may need to take IELTS.
Even if your native language is English, we recommend that you prepare for IELTS and check out the question formats. It’s important to know what you’re going to face on test day, and if you’re not familiar with the test, you can make simple mistakes. You can check the assessment criterias to have a complete knowledge of how to evaluate your test. You can download IDP IELTS preparation materials to help you prepare for the test.
- If I sit IELTS in a different country, will it be easier?
IELTS is an international test, and every version of the test is the same level of difficulty, no matter where in the world you take the test. We suggest you take the test wherever you feel most at ease and select a test centre that suits you. Search for an IELTS test centre in your city based on your needs (close to public transport, small test rooms etc.)
- Does having an accent affect my test result?
IELTS is an international test and will accept your accent no matter where you are from. When you sit your Speaking test, remember that your pronunciation is important – but your accented pronunciation does not affect your score. A variety of accents will also be heard during the Listening test.
- What is IELTS UKVI/SELT/CEFR?
IELTS for UKVI, sometimes called SELT, is the same as any other IELTS test, but with additional security measures required by the UK Government. The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability. It describes language ability on 9 scales, from A1 up to C2. If you wish to migrate, study, or work in the UK, you may be required to take the IELTS for the UKVI test. Use the UK Government visa checklist to find out whether you need to take an approved test and what level you need to achieve.
- How is it different if I take the IELTS UKVI?
UK visa applicants must ensure that they register for an ‘IELTS for UKVI’ test date at one of the UKVI locations.
The IELTS UKVI test is designed to meet certain administrative requirements that are specific to UK Visas and Immigration. There is no differences in the test format or questions. IELTS and IELTS UKVI test has same content, examiners, format, level of difficulty, marking, and so on.
Test Report Forms, however, will be slightly different to show that test takers have taken the IELTS UKVI.
- If I take IELTS UKVI, can I use my result in other countries/for other purposes?
Yes. IELTS UKVI test results are accepted by over 10,000 organizations worldwide, including universities, colleges, governments, and employers.
- Where can I take IELTS UKVI and IELTS Life Skills?
Determined test centres by UK Visa and Immigration (UKVI) are available all over the world. In Turkey, you can take IELTS UKVI and Life Skills test with IDP.
- What band score do I need to study abroad?
The band score you need to study abroad is set by the institution to which you are applying and not by IELTS. The score needed to apply toa course may vary on the institution or course you want to apply for. We then suggest checking directly with the institution to which you would like to apply for.
- What IELTS score is required for immigration?
If you are looking to migrate or apply for permanent residency, check the IELTS requirements set by the government you are applying to:
New Zealand: https://www.immigration.govt.nz/
- How much is the IELTS fee?
IELTS test fees vary from country to country. In Turkey, the Academic and General Training tests fees are same. Current test cost are:
Paper-based & Computer-delivered IELTS 1.400 TL
Paper-based & Computer-delivered IELTS UKVI 1.600 TL
IELTS Life Skills 1.500 TL
There is no separate registration fee or payment processing fee. There is also no late payment fee.
- How can I book my IELTS?
Booking your IELTS is pretty easy. Find an IDP IELTS test center near you. Once you find an IELTS Test Centre and a test date that suits you, follow the steps to book your test.
If you need assistance or further information, please contact us.
- How often does the IELTS test take place?
Computer-delivered IELTS is available up to 3 times a day, 7 days a week*. And you get your results in 2-5 days. So, you can do your IELTS test when it suits you. Remember, you can register for a computer-delivered IELTS test no later than 72 hours before the test date.
Paper-based IELTS tests up to four times a month, up-to-date test dates are published here. Remember, you can register for paper-based IELTS at the latest 24 hours before the test date in Istanbul and Ankara; for other cities, you have to complete your registration 6 days before the test date.
*Exam dates may differ according to the location. You can find the current exam dates on my.ieltsessentials.com
- When can I apply for the IELTS at the latest?
You do not pay an extra fee for late registrations for the IELTS with IDP.
For this reason, we allow you to register until the last time if there is a place.
- 72 hours before computer-delivered IELTS test,
- 24 hours before paper-based IELTS for Istanbul and Ankara
- For the paper-based IELTS test in other cities, you can register 6 days before the test.
However, remember that the places are filled quickly!
- How can I pay for the test?
You can either pay with any credit card or bank transfer/EFT. Debit/ATM cards are not accepted.
After making your online registration, you must make your payment within 48 hours. If your booking is made within 5 days before the test; the payment must be made earlier than 48 hours.
- Can I make a partial payment?
No. The test fee must be fully paid while booking.
- How can I book my test if I do not have an IELTS account?
After finding the test center that suits you best and select your test date, you can make your registration by creating a new user account on the page to which you will be redirected.
- Do I need to submit my passport/ Turkish ID for registration?
Yes, you need to submit a colored and readable photo / scan of your valid Passport or Turkish ID card.
- I can only see the Listening, Reading and Writing parts in registration page, isn't the Speaking test included in the test fee?
The Speaking test is included in the IELTS fee, but time options for the Speaking test are created separately. IDP IELTS offers the right to choose a separate day and time for your Speaking test.
- I have a special requirement. What should I do?
In order to ensure that the language ability of all test takers is assessed fairly and objectively, IELTS provides a comprehensive service for test takers who have special requirements, including specific learning difficulties, hearing difficulties and visual difficulties, medical conditions or infant feeding.
If you require a modified version of IELTS, you must give your test centre at least six weeks’ notice. If your circumstances require special arrangements to be made, e.g. extra time, you must also give the test centre six weeks’ notice.
You should share a health report about your condition with the test center. In some cases, the report may need to be in English. If approved, you can make your registration and take the test under special conditions. Please keep in mind that you can’t be helped if you don’t inform the test center about your situation.
- How can the test center help me with my special requirements?
We help all candidates with health problems such as learning difficulties (attention disorder, dyslexia, etc.), speaking, hearing or visual difficulties, to have a fair test experience.
- Extra time for medical conditions
- Braille papers
- Special Listening CD with necessary stops and pauses
- Lip-reading version of the Listening test
- Enlarged print or Speaking task cards in Braille.
If you need one of the above arrangements or a different arrangement, or if your condition requires a special arrangement, you should inform your test center at least six weeks before the test date you choose.
You should share a health report about your condition with the test center. In some cases, the report may need to be in English. If approved, you can make your registration and take the test under special conditions.
- Can I take the test with a hearing aid?
If you need to take an IELTS test with a hearing aid or similar medical device, you should share a health report about your condition with the test center. In some cases, the report may need to be in English. If approved, you can take the test under special conditions after you make your registration. If you do not inform the test center about your condition, you cannot take the test with any device.
- What time does the test start?
Paper-based IELTS begins at 09:00 and takes about 3 hours. Computer-delivered IELTS is held 7 days a week, and up to 3 times a day: morning, afternoon, and evening sessions, and these hours may vary depending on the test center.
- How are you going to verify my identity on the test day?
You’ll be asked to verify your identity both before the Speaking test and the written sections. Part of the verification process is capturing your photo and your finger-scan. Your details and your photo will appear on your Test Report Form, so it’s important to make sure all your information is correct.
- Why test takers need to have finger scanning and photograph on test day?
IELTS is dedicated to protecting genuine test takers while ensuring the highest standard of customer care and the validity of test scores. Finger scanning and test day photography are security arrangements that provide protection for genuine test takers against fraudulent test takers. They also provide receiving organisations with reassurance that the person whose photograph appears on the Test Report Form is the person who took the test.
- What is a finger scan?
A finger scan will be used to confirm test taker identity. The finger scan uses an electronic scanner which doesn’t contain any ink, liquid or chemical. No image of the finger is taken or stored instead data is converted into a unique sequence of numbers that are then used to identify the test taker and cannot be converted back into an image. A finger scan is not a finger print.
- What will happen to finger scan data and photograph?
Finger scan will be stored as a binary reference and cannot be converted back into an image. An actual image of the finger-scan is never stored. Photograph and all personal data will be used only for the purpose of the IELTS test.
- What can test takers expect on test day?
On test day photograph and finger scan will be taken at the entrance to the test room, ensuring secure access to all areas. The finger scan will be matched each time test takers leave and return to the test room after every break.
- Can test takers refuse to give finger scan?
Refusal to comply with IELTS identity verification will prevent test takers from taking the test, and they will not be eligible for any transfer, cancellation or refund of the test.
- What do I need to bring on the day of the IELTS test?
On the day of the test, you must bring the passport/Turkish ID card you used for your IELTS online application. (only original and valid passports/IDs are accepted). Your passport must have an expiry date of at least 7 days after the test date to be considered valid. Photocopies or certified copies will not be accepted.
You must leave everything else outside the examination room except your passport/Turkish ID card you used for your IELTS application. Mobile phones, smartwatches and pagers must be switched off and placed with personal belongings in the area designated by the supervisor.
You can bring an HB pencil or HB mechanical pencil, eraser, sharpener. You can also bring water and disinfectant – all labels must be removed and bottles must be see-through.
IELTS test centres will provide water, tissue, pencils, eraser, sharpener, disinfectant ve cologne to you during the test.
- Do I need to bring my photograph on test day?
No, the test centres will take your photo on the test day when you go for the registration.
- What should I NOT bring on test day?
A cloaking room is available where you can leave your personal belongings on test day, but it is strongly recommended not to bring valuable items with you. You must leave everything outside the test area except the valid passport or ID you used while registering.
Mobile phones, smartwatches, and pagers should be turned off and left with other personal belongings in the secure area designated by invigilators.
You can bring an HB pencil or HB mechanical pencil, eraser, sharpener. You can also bring water and disinfectant – all labels must be removed and bottles must be see-through. If you wish, the test centers will also provide water, wipes, pencils, erasers, sharpeners, disinfectants, and cologne.
Items that are NOT ALLOWED in the test room:
- mobile phones
- all electronic devices
- all other items
- What if I forget my ID/passport on the test day?
If you do not bring the passport/Turkish ID you used for your IELTS registration on the test day, you cannot attend the test in any way.
You cannot attend the test with a driver’s license, student ID, and transportation card. Photocopies or certified copies are not accepted.
- When should I arrive at the test centre?
You must be at the test location at the specified time on the confirmation email sent to you. We recommend you to be at the test venue at least 45 minutes before for the registration process.
- What happens if I cheat on the test?
If you have any electronic device such as a mobile phone, headset or pager with you during the test, other than the items specified by the test center, you will not be allowed to continue the test and you may be banned from taking the test for 2 years.
If you need to take the test with a hearing aid or similar medical device, you should share a health report about your condition with the test center. If you do not inform the test center about your condition and attend the test with a device, you cannot take the test.
- Will I take all test sections on the same day?
The Listening, Reading and Writing sections of the test are always completed immediately after each other and with no break. For paper based IELTS, you can choose your Speaking test date one day before the test, on test day, or the day after. For computer delivered IELTS, the Speaking part takes place on the same day, in the same location.
- Is there a break between the sections?
No. Listening, Reading, and Writing sections of the test are always completed one after the other and without a break. When you take a break, the time continues and no extra time is given. You are not allowed to leave the test room during the Listening test, in the last 10 minutes of the Reading and Writing sections. Even if you finish your test early, your test will be invalid if you leave the room.
- What if my passport or Turkish ID change or lost?
If you’re issued with a new passport or Turkish ID after you’ve applied to take IELTS, please inform yourtest centre at least one business day before your test day to update your details.
- Can I leave the test room during the Listening, Reading or Writing sections of the test?
Test takers are NOT allowed to leave the test room:
- during the Listening test
- between each section
- in the last 10 minutes of each section
Test takers are allowed to take a break and leave the test room during the Reading and Writing section. If you need to leave the test room at any time during these tests, including if you become ill, please quietly raise your hand and an invigilator will assist you. Test takers who leave the test room for any reason will not be given extra time to complete the test.
- Can I bring my children or other family members with me?
No. Test takers and test staff are the only people allowed to enter the test venue during the test. If you have a family member or friend who will take you after your test, please advise them that they will need to wait outside the test venue.
- Is there extra time at the end of the reading section to transfer answers to the answer sheet?
No, the reading section takes one hour, and you must write all your answers on the answer sheet within that time. You will not be given any extra time to transfer your answers.
- Can I write on the question papers?
Yes, you can. The examiners do not see your question papers, they only evaluate your answer sheets.
- How long does the IELTS take to complete?
- Paper-based IELTS – Writing, Listening, Reading – Up to 3 hours
- Computer-delivered IELTS – Listening, Reading, Writing – Up to 2 hours 45 mins
- Speaking – 11-14 mins
- Will headphones be provided for listening test?
Yes, if you take your test with IDP, headphones will be provided for listening parts of paper based and computer delivered IELTS tests.*
* Except paper based IELTS UKVI
- What happens if I am absent on the test day without giving prior notice?
If you are unable to attend your test due to:
- a serious medical condition
- Loss or Bereavement – the death of a close family member
- Hardship/Trauma – victim of a crime, victim of a traffic accident
- Military Service
and can provide a medical certificate from a qualified public hospital, a death notice or certificate or a police report within five days of the test date, you may qualify for a refund minus 25% of the test fee for administrative costs. However, if you are absent on the test day with no prior notice, you will lose your full fee.
You must complete a “Request for Refund” or “Test Day Transfer Form” and attach appropriate documentation and/or evidence; such as a medical certificate from a qualified public hospital, a death notice or certificate or a police report and fill in the forms and email to your test centre within 5 days of the test date. You will receive a refund minus 25% of the test fee for administrative costs; or you will receive a transfer to another available test date at no extra charge. The test day transfer is limited with one time only.
Refunds are paid by bank transfer and usually take three to four weeks from the date of the request to be processed and emailed.
- What if I am late for the written parts of the test?
If you are late, you will not be taken to the test room after written parts of the test (Listening, Reading, Writing) begin. Before your test, you need to check the time you need to be in the location in the confirmation email sent to you.*
* Confirmation emails may be delivered as spam/junk. It is the candidate’s responsibility to follow whether the mail has received or not.
- What if I miss my Speaking test appointment?
If you have taken or will take your written parts of the IELTS test, but could not catch up your Speaking test on time, we may have a solution for you.
If you miss your Speaking test and your test centre is available;, you can take the test at a new time determined for you by paying the Speaking Test Transfer fee. * Contact your test centre for fee and eligibility information.
* This right is given according to the suitability of the test centre. The suitability of the requests is determined by the test centre. Not every request may result in positive. It is not possible to transfer your Speaking test without paying the Speaking Test Transfer fee.
- How long does it take to get my IELTS test results?
Results are announced within 2-5 calendar days for computer delivered IELTS and 13 calendar days after the test date for paper based IELTS. However, your results may be subject to a second check by Cambridge Assessment English, in which case it may take more than 13 days for your result to be announced.
- How can I see my IELTS results?
Your test center will inform you by email when your results are released. You can view your result by following the instructions in the email. You will need your registered ID/passport number and personal information to view your results. You can view all IELTS results that are valid for 2 years on the online system from the moment your result is announced.
Do not use any Turkish characters (For example, if your name is “ÇAĞLA AĞVALI”, you should write “CAGLA AGVALI” to the system).
- Can you send the results to my email?
No. We are not allowed to share results via email, fax or phone due to security protocol.
- Do you send results by SMS?
No. You will be informed by email when your IELTS results are announced. You can view your result by following the instructions in the email.
- Can I collect my IELTS results from the test centre?
If you did not write the address on the envelope given to you on the test day, or if you selected the “I want to collect my results from the office” option, you can come to our offices in Istanbul (Harbiye) and Ankara (Evin İşhanı), but please contact your test center first.
- Can someone else take my results instead of me?
If you did not write the address on the envelope given to you on the test day, or if you selected the “I want to collect my results from the office” option, you can come to our offices in Istanbul (Harbiye) and Ankara (Evin İşhanı).
If you want someone else to collect your result instead of you, you need to fill out the Authorization Form and send it to [email protected] . After that, the authorized person can take your result by coming to the officewith his/her ID or passport.
- There is an error on my Test Report Form / my personal information is incorrect. What should I do?
If there is an error on your Test Report Form, please contact your IELTS test centre. The test centre will re-issue a new Test Report Form.
- How can I send my IELTS results to institutions?
- Electronic submission: if the school or institution you are applying for accepts the test results electronically, the results can be sent by IDP IELTS Turkey without any charge. We can easily share your IELTS results electronically ten times a day with institutions that accept an electronic Test Report Form (TRF). For this, please fill out the Electronic Results Submission Form and send it to the [email protected] or bring it to the IDP offices in person.
- Hard Copy (DHL): if the institution you want to share results does not accept electronic submission, we may send your Test Report Form as hard copy. For this, please fill in the Hard Copy TRF Submission Form and send it to [email protected] or bring it to the IDP offices in person.*
*Please do not forget to attached the invoice shows that you have paid the shipping costs when sending the form.
The sending of the Test Result Form is made by DHL and the shipping fee and the printing fee of the forms are requested from the student. Your DHL shipments will be sent to the institutions you request within 2 business days. Printing and shipping fee is charged for each shipment request. Your result document will be sent directly to the organizations you specified on your request form. If the addresses to be sent are reported missing in the form, IDP is not responsible for this deficiency.
ATTENTION: Choosing Recognising Organization during registration to sent your results does not mean that electronic submission will be completed. In order to fulfill your request, you must fill the form and send it to your test centre. IDP is not responsible for the failure of electronic submissions without form.
Test Result Form is valid for 2 years. The printing or sending of documents, which exceed even one day of two years, cannot be made in any way. For this, you need to contact our IDP Head office. – The results sent to the institutions are must follow by the candidates. – IDP Turkey is not responsible for any technical error that may occur in the system.
- What should I do if I need extra Test Report Form or I lost/damaged my report?
When your IELTS results are announce you can receive only one (1) Test Report Form (TRF). If your TRF is lost or damaged or you need an another Test Result Form, you need to fill out Additional TRF Request Form and sent it to [email protected] or [email protected] . You can also contact or visit your IDP Office to give out your form. Each Test Result Form (TRF) fee is cost 20 Turkish Liras. You can pay it either cash or by bank transfer. If you want it to be sent to your address, do not forget to pay the extra shipping fee specified in the form.
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Bank: GARANTI BANK
Account Owner: IDP EDUCATION DANISMANLIK VE EGITIM HIZMETLERI SIRKE
IBAN: TR55 0006 2001 6710 0006 2959 88
Corporate Code: 3326
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Branch Number: 1671
Please do not forget to write FULL NAME – EOR to explanation.
Test Report Form is valid for two years. The printing or sending of documents, which exceed even one day of two years, cannot be made in any way.
- How is IELTS marked?
Unlike other English tests, the IELTS test relies on human input to assess your English. There is, however, a firm structure and process around this to ensure the marking is consistent no matter where in the world you take your IELTS. A minimum of two expert markers look at your writing and they follow detailed assessment criteria that dictate how they must grade your skills. There is also a strict monitoring process in place to further ensure marking quality and consistency, as well as ongoing training provided to our examiners, globally. For more information about marking and band scores click here.
- Who are IELTS examiners and how do they evaluate the tests?
there are specific qualifications and training that are required to become a certified IELTS Writing and Speaking examiner including:
- An undergraduate degree in a related field
- A recognized qualification in English language teaching, such as TESOL/TESL/TEFOL
- At least three-year’s full time (or the equivalent of part time) relevant English-language teaching experience, with most of that time spent teaching adults.
Before becoming a certified IELTS examiner, we must participate in standardized training conducted by an experienced IELTS examiner trainer. Part of the training includes showing that we can accurately and consistently mark IELTS Speaking and Writing exams based on specific criteria. Once certified, all examiners are regularly monitored to ensure we are consistently and accurately following the standards for marking speaking and writing exams. Examiners must also get re-certified every two years. In addition to consistently and accurately assessing candidates’ speaking and writing, we are responsible for maintaining the integrity of the test, and ensuring the same procedures are followed for all candidates. Another part of our job as examiners is to ensure we maintain confidentiality and security in all aspects of IELTS, both on test day, and when marking exams.
- Could there be human error in the marking process?
We see the human aspects of IELTS as being equally reliable as a computer-based marking and in some cases even advantageous to you as a test taker. In the IELTS Speaking test, for example, the examiner is listening to your level of skill and will adjust the level of difficulty of the questions to enable you to best demonstrate your ability. They can adjust their pace to suit you, and you can ask them to clarify or repeat a question. While you are responding, there is no limit or pressure, waiting to cut you off. These are aspects of IELTS that are not part of other English tests.
- How do I request a re-mark?
We know it can be disappointing to not achieve the band score you were hoping for.
If you feel that your test performance is not reflected in the score you received, you can request an IELTS review of your score (also called Enquiry on Result). Please check Request a re-mark page for details.
You can also take a look at our suggestions that might help with improving your English skills before your next IELTS test.
- How long IELTS test result is valid?
IELTS Test Report Form is valid for two years. Printing or sending documents that have passed two years even one day cannot be done in any way.
- Can I re-sit the test?
Yes, you may re-sit the IELTS test if you do not achieve your desired test result. Before you re-sit the test, we encourage you to pause, reflect and prepare. Take a moment to consider your IELTS preparation – have you done enough to increase your band score if you re-sit the test? View our IELTS preparation materials here.
- If I have to re-take the test, can I do only one part (e.g. just Reading, or just Writing, etc.)
No, you must do all four parts if you need to take the test again. This is same for all test centres.
- How do I request a refund or test date transfer?
Request for cancellation or postponement of your test must be made strictly 5 weeks before the test date by email or in person only. Cancellation or postponement requests over the phone are not accepted. Cancellations more than five weeks ahead of the test date will receive a full refund.
Not attending the test without any excuses is considered a cancellation, no refund will be issued, and you must register and pay again if you wish to take the test on another date.
Refunds are made via bank transfer and usually take up to three to four weeks after the request is processed and emailed. If you want a refund or postponement /change of your test date, you should contact the test center as soon as possible.
Candidates who request cancellation or postponement less than five weeks before the test, or who do not participate in the test they have registered, can receive an intermittent refund or postponement of the test if they submit evidence of the reasons listed below.
- Serious Illness – hospital admission or serious injury
- Loss or Bereavement – death of a close family member
- Hardship/Trauma – victim of a crime, victim of a traffic accident
- Military Service
* The five-week rule is regardless of when you registered, it is counted from the test date you registered for.
- What if I am sick on the test day?
You must visit a hospital on or before test day and get a medical certificate from a qualified hospital that covers the test date. You must complete the Request for Refund or Test Day Transfer Form and attach the appropriate medical report received from a qualified hospital, to your test center by email within 5 days of your test date. Due to administrative process, you can receive your test fee with a 25% deduction or postpone your test to another date without any additional fees. Postponement request is limited with one time only.
- Can I transfer my test to another test centre?
Changes can be made by eligibility at certain tests and test centers. Please contact your test center.