Practice Reading Test

Distant Sales Contract

Distant Sales Contract


This contract has been signed between the SELLER (Company) and the BUYER (Customer) who wish to purchase a student insurance on the website, under the following terms and conditions.



The subject of this Agreement is the sale and delivery of the service that the Company sells to the Customer and whose qualifications and sales price are specified on the website. It covers the rights and obligations of the parties in accordance with the provisions of the “Regulation on the Principles and Procedures for the Application of Distance Contracts dated 13.06.2003” of the Law No. 4077 on the Protection of Consumers dated 23.02.1995.

BUYER, SELLER’s name, title, full address, telephone and other access information, basic characteristics of the product subject to sale, sales price including taxes, payment method, delivery and return conditions and costs, etc. All the preliminary information about the goods subject to sale and the use of the “withdrawal” right and how to use this right, the official authorities etc. where they can submit their complaints and objections. It accepts, declares and undertakes that it is informed by the SELLER in a clear, understandable and internet environment, confirms these preliminary information electronically and then purchases the product within the framework of the provisions of this Agreement.


The BUYER acknowledges that the SELLER is authorized to process personal data for sales transactions and limited to this purpose. In addition, the SELLER will be able to share the personal data of the BUYER with its business partners, provided that it is limited to the purposes of this contract.



This Agreement is the Distance Sales Agreement between operated by the Company, the promotion and e-commerce store, and the Customer.


The type, quantity, model, color, number, sales price and payment method of the service are as stated on the website, and these promises may change without notifying the Customer until a purchase is made.


The company is the owner of website’s general appearance and design and all information, pictures, Company brand and other brands on the website, domain name, logo, icon, demonstrative, all materials (hereinafter referred to as the “Material”), including technical data, computer software, applied sales system, business method and business model, presented in written, electronic, graphic or machine-readable form (hereinafter referred to as the “Material”) and the related intellectual and industrial property rights; these are licensed and this Material is under legal protection of the company. Any Material on the website; it may not be modified, copied, reproduced, translated into another license, republished, installed on another computer, posted, transmitted, presented or distributed, including code and software without prior permission and reference. The whole or part of the website cannot be used on another website without permission. On the contrary, actions require legal and criminal liability. All other rights of the Company that are not explicitly stated here are reserved.


The personal information of the customer who makes a purchase on the website is stored in the database of the Company. Protection of this personal information and maintaining its confidentiality is the first priority of the Company, therefore, this information will not be shared with third parties.

The Company determines and uses the IP address of the customer who is a member of the site, and uses these addresses in order to find problems with the system and to resolve such problems as quickly as possible. IP addresses can also be used to define the Company’s customers in general and to collect comprehensive demographic information.

Registration forms, order forms, surveys and competitions on the website may request the contact information and demographic information of the Customer. The aforementioned personal information includes the Customer’s order, providing products and services, making payments, contacting the Customer for marketing purposes about orders, products and services, updating and maintaining Customer information, and recommending products and services that may be of interest to the Customer, and provide technical, logistic and It is used to enable them to perform other similar functions on behalf of the Company.


The Company can send daily and weekly information e-mails to its Customers in its database. The company reserves the right to make changes to these e-mails, to terminate or restart the service at any time. These e-mails may contain information about the product (s) purchased by the Customer, information on other products that may be of interest to the Customer, or advertisements of third parties or similar information.


Demographic information can only be shared with third parties in order to determine user trends as a group or to classify users. Demographic information is strictly non-personal.


The Company sends the contract product to the Customer or to the e-mail address indicated by the Customer within ten (10) business days following the approval of the order and the completion of the payment. The invoice and / or sales receipt is sent to the Customer or to the e-mail address indicated by the Customer, provided that it does not exceed (30) days.



The Customer declares that he / she has read and informed all the preliminary information regarding the basic qualities of the contractual service specified in Article 4, sales price and payment method and delivery, and gives the necessary confirmation in electronic form.

In order to fulfill the contractual service, this Contract must be approved electronically by the Customer and the sales price must be paid to the Company using one of the payment methods offered. If the product price is not paid for any reason or is canceled in the bank records, the Company’s obligation to deliver the product to the Customer ceases.


The company is responsible for delivering the contractual service in full, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

The Company is obliged to notify the Customer via e-mail if it cannot perform the contractual service due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent the service. In this case, the Customer may use one of the rights to cancel the service purchased or to postpone the service until the condition that prevents the service is eliminated. In the event that the customer cancels the service, the Company attempts to return the relevant amount to the Customer’s account within ten (10) business days, and the transaction is notified to the Customer via e-mail. In such a case, the Company cannot be held responsible for delays caused by the relevant bank.


The customer has not worn any product, product (textile products may have been worn once for trial purposes, but their originality and resalability must not be spoiled in any way), have not washed, damaged (destroyed and spoiled) the product and its packaging as a result of a misuse, and not cracked. can return it within fourteen (14) business days from the date of receipt.

The Company does not accept returns for notifications exceeding fourteen (14) business days.

The product to be returned is sent to the address of the Company specified in the 2nd article of this Agreement, with the original package and the package unused, undamaged, undamaged as a result of usage error and with the order number at the cost of shipping by the Customer.

If the invoice of the product is corporate, the product is sent to the Company together with a “Return Invoice” issued by the institution for the return process, not including the cargo share, in the form of “Product Unit Price + VAT”. Refunds cannot be completed unless the “Return Invoice” is issued for order returns whose invoices are issued on behalf of institutions.

In the return of the product to the Company, the box, packaging, standard accessories, if any, of the product must be included in the package in a complete and undamaged form.


If the Company determines that the returned product is defective, the return of the Customer is approved and this confirmation is notified by the Company to the Customer via e-mail. The return price of the product is sent directly to the Customer account if the product was purchased by wire transfer, and included the shipping cost if the product was purchased with a credit card.


After the inspection by the company, if it is concluded that the product is not defective and the cause of the defect is determined as a usage error, the product is sent back to the Company as “buyer paid” with its invoice.


The customer is obliged to return the product with its condition at the time of receipt and to pay for the commercial loss arising from the use of the product, if any.



The customer has the right to withdraw within fourteen (14) days from the delivery of the product subject to the contract to him or to the person or organization at the address indicated. In order to use the right of withdrawal, it is essential that the Company notifies the Company by fax or e-mail within this period and that the product has not been used, the packaging has not been damaged, the label has not been removed or the value of the product has not been reduced for such reasons.


In the event that this right is used, the product delivered to the third party or the Customer, if any, its gift and all standard accessories of the product, the packaging is undamaged and in its original packages, the sample of the cargo delivery report and the original sales invoice must be returned to the Company. Value added tax and other legal obligations, if any, will not be refunded if the original invoice is not sent.


Within ten (10) business days following the receipt of these documents to the Company, the Company takes action at the relevant bank to return the product price to the Customer’s credit card account. The Company cannot be held responsible for any problems that may be caused by the bank in the return of the product price. The customer is obliged to pay the shipping cost of the returned product due to the right of withdrawal.

Right of Withdrawal cannot be used;

  • Products that are produced in accordance with the special requests and demands of the consumer or that are customized by making changes or additions on them,
  • In the case of products that cannot be returned due to their nature, which are likely to deteriorate rapidly or expire,
  • All kinds of software and programs, DVD, VCD, CD and Cassettes, computer and stationery consumables, and all kinds of cosmetics and underwear that are objectionable due to health reasons,
  • Instant services in electronic environment and instant delivery to the consumer It cannot be used in the products.


The Company is not responsible for any direct or indirect damages that may arise from the use of, the site or the information and other data on the site, programs etc.



In case of disputes arising from this contract, the Arbitration Committees of the Consumer Problems in the settlement of the BUYER or SELLER shall be authorized until the value announced by the Ministry of Customs and Trade each year and the Consumer Courts shall be authorized in the disputes above this value.

This agreement shall enter into force on the date of electronic approval.

The English translation of the Agreement is for informational purposes only. In case of any dispute, the Turkish contract shall prevail.

COMPANY                                                                                  CONSUMER