IELTS Speaking Assist

Need assistance?

We’re here to help.

Our IELTS Turkey Customer Support team are online Monday to Saturday, 8:30 am to 5:00 pm (GMT+3). Complete the form below and we’ll answer your enquiry within one business day.

Call us: +90 212 245 15 88 during our business hours for an instant response.

or send us a message via WhatsApp: +90 535 018 41 84

Office Locations and Contact Details:

Harbiye Mah.Cumhuriyet Cad. Kahan Apt No:40 K:4 34367 Şişli/İstanbul



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Frequently asked customer service questions

How much is the IELTS test fee?

IELTS Academic and General Training test fees are same. There is no separate registration fee or payment processing fee. There is also no late payment fee.

Paper-based & Computer-delivered IELTS 1.400 TL
Paper-based & Computer-delivered IELTS UKVI
 1.600 TL
IELTS Life Skills 
1.500 TL

Find more about the price of an IELTS test

Which IELTS test do I need?

The IELTS test is offered in two modules – IELTS Academic and General Training.

IELTS Academic is designed for those who want to study or train in a university that teaches in English at undergraduate or postgraduate level or institutions of higher and further education. Many professions (e.g. medical, nursing, accounting, engineering) also require an Academic test result for registration purposes.

IELTS General Training is for those who are going to English-speaking countries to do secondary education, work experience or training programs. This version of the test may be a visa requirement if you are planning to migrate to English speaking countries.

IELTS is accepted globally by more than 10,000 organisations including universities, professional bodies, employers and Australian student visa and migration applications. The IELTS General Training test is the only non-academic test of English accepted for migration to Australia.

Which IELTS test do you need?

What is the difference between paper based IELTS and computer-delivered IELTS?

Computer-delivered test is the same as paper-based test in terms of test content and structure. The difference is you will see the questions on the screen and instead of writing the answers on paper you will type on the keyboard. The results for paper-based tests are released in 13 days, however for computer-delivered tests, the results are released in 2-5 days.

Paper-based IELTS vs Computer Delivered IELTS

What can I take into the test room?

You must have the valid passport or Turkish ID you used for the IELTS application (Only original and valid passports will be accepted). In order for your passport to be accepted, the validity time of the passport must be at least 7 days after the test date. Photocopies or approved copies are not accepted.

You must leave everything outside the test area except your Turkish ID / passport. Mobile phones, smartwatches and pagers should be turned off and left with other personal belongings in the secure area designated by supervisors.

You can bring HB pencil or HB mechanical pencil, eraser, sharpener, water in a transparent bottle (labels must be removed), and disinfectant in a transparent bottle. If you wish, the test centers will also provide water, wipes, pencils, erasers, sharpeners, disinfectants and cologne.

What if I am absent or sick on the test day?

Request for cancellation or postponement of your test must be made strictly 5 weeks before the test date by email or in person only. Cancellation or postponement requests over the phone are not accepted. Cancellations more than five weeks ahead of the test date will receive a full refund.

Not attending the test without any excuses is considered a cancellation, no refund will be issued, and you must register and pay again if you wish to take the test on another date.

Refunds are made via bank transfer and usually take up to three to four weeks after the request is processed and emailed. If you want a refund or postponement /change of your test date, you should contact the test center as soon as possible.

Candidates who request cancellation or postponement less than five weeks before the test, or who do not participate in the test they have registered, can receive an intermittent refund or postponement of the test if they submit evidence of the reasons listed below.

  • Serious Illness – hospital admission or serious injury
  • Loss or Bereavement – death of a close family member
  • Hardship/Trauma – victim of a crime, victim of a traffic accident
  • Military Service

* The five-week rule is regardless of when you registered, it is counted from the test date you registered for.

Postponement and cancellation processes are different for IELTS and IELTS UKVI tests. Please check Test Date Transfer and Refund Request for details.


When should I start preparing for the test?

You should start preparing at least whenever you decide to sit the test. Practise your English every day by engaging in conversation, reading and completing the IELTS practice tests. Take notes and make your own strategy in taking the test. Visit our practice hub to access a wide range of preparation material.

Access free IELTS preparation material

“Examination place was quite clean and it’s location was easy to find. Employees were very friendly and helpful. They guided me throughout the test process. Also there is a room where you can lock your belongings safely. I would definitely suggest IDP as a choice of test center.”
Mithat,  IDP IELTS İstanbul test taker